Support That Feels Human
We’re here to help, and we’ll follow through.
If something feels unclear, delayed, or stressful, send us a ticket and we’ll pick it up with care. Share the basics below and our support team will reach out via email within 4 hours.
Response window
Within 4 hours
Updates sent to
Your email inbox
Best for
Swap issues, delays, wallet questions
Helpful to include
Swap ID and clear details
What helps us resolve faster
Include the email you check most often, the issue type, and a short but specific summary of what happened. If you have a swap ID, include that too so our team can investigate without a back-and-forth delay.
Contact Support
Open a support ticket
Required fields are marked so we can get the right person on it quickly.