Frequently Asked Questions
What is Lokiswap?
Lokiswap is an instant, non-custodial cryptocurrency exchange platform. It allows users to quickly and securely swap crypto without the need for registration, accounts, or complex interfaces. You hold the keys to your assets.
How long does a swap take?
A typical transaction on Lokiswap takes anywhere from 2 to 10 minutes, depending on the network confirmation speed of the involved blockchains. Congested networks like Ethereum or Bitcoin may occasionally take slightly longer.
What are the exchange limits?
Lokiswap does not strictly enforce maximum limits for most cryptocurrency pairs. The minimum deposit amount, however, strictly depends on network fees and will be automatically calculated when you select a pair to ensure gas efficiency.
Are there any hidden fees?
No hidden fees. Every network fee, gas cost, and our minimal service fee is already calculated into the final rate estimate you see before submitting your exchange. What you see is mathematically matched to what you get.
Why did the final swap amount change?
Crypto markets are highly volatile. Since Lokiswap dynamically executes swaps at the best market prices available at the moment of your deposit confirmation, minor fluctuations during the block processing time may lead to slight variations in the final payout.
Does Lokiswap require KYC verification?
We do not require mandatory Know Your Customer (KYC) procedures for our standard operations. We respect your financial privacy and only use necessary transaction data. In extreme, suspicious circumstances, risk-control systems may trigger standard AML safety verifications.
How can I track my exchange?
After placing your order and sending the deposit, you will receive a unique Swap ID. You can use this ID on our support platform or reference it with our team to track the real-time status of your exchange. It's safe to close the window as blockchains securely handle the transfer.